Anyone with the above symptoms or any other serious medical concerns should call 911 or proceed to the nearest emergency department. BOSTON, April 13, 2020 /PRNewswire/ -- Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed 250,000 telehealth claims since changing its policy to both expand coverage for telephone and virtual visits and reimburse them at the same rate as in-person visits during the COVID-19 state of emergency. Consistent with our promise to always put our members first, we are rated among the nation's best health plans for member satisfaction and quality. • For Blue Cross (commercial) PPO and BCN HMO (commercial) members: Cost sharing applies beginning July 1, 2020. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. "Simplifying this process to remove potential barriers to providing access to hospital-based clinicians will help meet the growing demand for care during this pandemic," said Bruce Nash, MD, chief physician executive and senior vice president of health and medical management at Blue Cross. The expedited process supports clinicians responding to this crisis, including behavioral health practitioners seeking to provide services via telemedicine (phone or video) to Blue Cross members during the public health emergency. Think of it as an online, live doctor’s visit. Due to COVID-19, Blue Cross and Blue Shield of Alabama expanded telehealth services effective March 1, 2020. In March alone, Blue Cross made payments of nearly $800 million to physician and hospitals, including more than 50,000 new claims for COVID-19 testing and care, totaling approximately $10 million. Ensuring prompt, efficient payment of claims: Blue Cross is committed to meeting the state's prompt pay law requirements during this time and is working at full capacity to ensure we process claims quickly. Blue Cross and Blue Shield of Illinois (BCBSIL) is continuing its expanded telehealth benefits program and waiving member cost sharing through Dec. 31, 2020. Under normal circumstances, these incentive payments would have been made in late 2020 or early 2021. During a typical telehealth session, a complete record of the visit is securely maintained and accessible by the patient. Download the Quick Start Guide to get step-by-step instructions on how to register. Blue Cross Blue Shield of Massachusetts (www.bluecrossma.com) is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. BCBSNE was also the first insurance company in the state to reimburse all credentialed Nebraska providers for telehealth visits at the same rate they would for an office visit. Suspending prior authorization requirements for scheduled surgeries or admissions at hospitals (notification only, to coordinate patient care management and ensure that Blue Cross members are protected from balance billing). UPDATED: JULY 16, 2020 . BOSTON, April 13, 2020 /PRNewswire/ -- Blue Cross Blue Shield of Massachusetts ("Blue Cross") announced today that it has processed 250,000 telehealth claims since changing its policy to both expand coverage for telephone and virtual visits and reimburse them at the same rate as in-person visits during the COVID-19 state of emergency. ® Registered Marks of the Blue Cross and Blue Shield Association. 438 0 obj <> endobj 463 0 obj <>/Filter/FlateDecode/ID[<4FA4A4DCEAD847B6AD66F3DC179FE297>]/Index[438 45]/Info 437 0 R/Length 112/Prev 222861/Root 439 0 R/Size 483/Type/XRef/W[1 2 1]>>stream Connect with us on Facebook, Twitter, YouTube, and LinkedIn. COVID-19: NOTE FROM BLUE CROSS AND BLUE SHIELD OF NEBRASKA. ® ´, ® ´ ´, TM, SM Registered, Service, and Trade Marks are the property of their respective owners. Telehealth is not for people who are suffering from serious or life-threatening conditions, including seizures, chest pain, stroke symptoms, sudden bleeding, head injury or possible broken bones. “An online doctor visit is a sensible option if you’re worried that you’re sick and want to limit the possible spread of illness,” said Dr. Esser. Covering all medically necessary covered services via phone (telephonic) or virtually (telehealth) with in-network providers at no cost to members, and reimbursing these visits at the same rate as face-to-face care for any provider, for both medical and behavioral health care, as long as they meet clinical standards, for the entire period of the, Removing prior authorization requirements and moving to a notification-only requirement for inpatient levels of care including Acute, Long Term Acute (LTAC), Acute and Subacute Rehabilitation (Rehab), and Skilled Nursing Facility (SNF) admissions.

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