Moving on....my friend is happy with the present. If I could work there full-time I would.. They actually offered some of the best ticket prices that could be found. Excellent service, I used to use TodayTix all the time before quarantine. I purchased a couple of tickets to a show through TodayTix and in my opinion our seats had a restricted view. I disputed the credit card charge in June, but TodayTix refused to give me credit "because it had been too long since the February purchase". I was basically told that I had to go to that one or sell the ticket outside the venue or online. I was basically told that I had to go to that one or sell the ticket outside the venue or online. So many good experiences with this company, Kinky Boots, An American in Paris and the wonderful 42nd Street to name but a few. Is there any email address that can be contacted to gain an ins…. We're so glad you had a positive experience. They said it wasn't possible and couldn't even grant a refund or alternative show. It does not feel like working where you're surrounded by friendly and positive people. Avoid Today Tix at all costs. I would stay away. Learn how to stay safe during COVID-19 in our new guide: Fantastic site for last minute or pre booked theatre tickets, Terrible Customer Service when things go wrong, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Log in. Do you agree with TodayTix's TrustScore? This could prevent your cashback tracking and website functionality. They never responded. Posts about reviews from the TodayTix Insider. We looked into your case and it seems as though our Guest Services team responded to your email to ask you to please reply once you’d received the voucher so that they could process a refund at that time. Poor customer service, unhelpful intermediary at best. Ask a question about working or interviewing at TodayTix. It is easy to find a path you want to pursue in the company and have the support to grow and develop in the direction you are most interested in. Disappointed and will go direct to the theatre in future, Great night out !! Always a great price and service, highly recommended to all. Log in. Sign up. August 24, 2015 - Tech. Ordered Front Mezz for Mean Girls, expecting to be anywhere in the first 6 row section (we were honesty just going to be happy to be in the room as this was our first Broadway experience). Senior Management. Too bad. The app is really easy to use and a smooth process. When I contacted them, instead of offering a full refund, they gave me a voucher 1/3 of the value of my original expense, which was only valid for a month. Super simple job, occasional free theatre tickets, great if you have a few hours a week to spare. Thank you TodayTix. Learn how to stay safe during COVID-19 in our new guide: The chatbot has no intelligence. Comp & Benefits. Stay safe with our COVID-19 guide. How many sick days do you get per year? So many good experiences with this company, Kinky Boots, An American in Paris and the wonderful 42nd Street to name but a few. They offered me a voucher but I emailed them back and said no And they put the money back on my credit card ! No problem at at ! Very deceptive marketing. I went to the box office at the theatre and they were certain that TodaysTix couid be helpful.TT said (the chatbot) that they didn’t have the ability to switch a date. Hours can be irregular and working holidays is required. What advice would you give the CEO of TodayTix about how to improve it? Let people know your thoughts on previous employers. BUT, if you need customer service “forget about it”. When I contacted them about it they said that this is how Broadway coded them and that because my physical ticket said the price I paid on them then I received the tickets I purchased. Longer-term employees will likely want to move up to a runner position to get more hours, loyal and responsible employees will likely be given this opportunity. Claim your listing for free to respond to reviews, update your profile and manage your listing.

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